Privacy Policy

Effective Date: 16/03/2026

Casa Grows (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, subscribe to updates, or interact with us through forms, email, WhatsApp, social media, or other channels.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Business Name: Casa Grows
Website: casagrows.com
Email: info@casagrows.com
Phone / WhatsApp: +212 701 567 179
Location: Casablanca, Morocco

2. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Delivery address
• Billing information
• Order details
• Messages you send to us
• Preferences related to orders, subscriptions, or inquiries
• Technical information such as IP address, browser type, device information, and website usage data

We only collect information that is relevant to operating our business, serving customers, improving our services, and communicating with you.

3. How We Collect Your Information

We may collect your information when you:

• Visit our website
• Fill out a contact form
• Place an order
• Contact us by email, phone, WhatsApp, or social media
• Subscribe to a newsletter or marketing updates
• Request information about our products or services
• Interact with cookies or analytics tools on our website

4. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Communicate with you about your order, inquiry, or account
• Provide customer support
• Send updates about products, availability, promotions, or services
• Improve our website, services, and customer experience
• Manage subscriptions, inquiries, and business operations
• Prevent fraud, misuse, or unauthorized activity
• Comply with legal, regulatory, or administrative obligations

5. Marketing Communications

If you choose to receive updates from us, we may send you marketing messages by email, WhatsApp, SMS, or other appropriate channels.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in an email, where available
• Replying with a request to stop
• Contacting us directly at info@casagrows.com

We will continue to send service-related messages when necessary for orders, deliveries, or customer support.

6. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted third parties such as:

• Delivery partners
• Payment providers
• Website hosting providers
• Analytics or technical service providers
• Professional advisors when needed
• Authorities or regulators when required by law

We only share the information necessary for the relevant purpose.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve performance, understand how visitors use the site, remember preferences, and enhance the browsing experience.

These tools may include:

• Essential website functionality cookies
• Performance and analytics cookies
• Preference or user experience cookies

Where required, we will ask for your consent before using non-essential cookies. You can also manage or disable cookies through your browser settings, although some parts of the website may not function properly.

8. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, recordkeeping, legal compliance, and business operations.

When your information is no longer needed, we may delete it, anonymize it, or securely archive it where appropriate.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your information where appropriate
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at info@casagrows.com.

11. Third-Party Services and Links

Our website or communications may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage you to review their privacy policies before sharing your information with them.

12. International Processing

Some of our service providers may process or store information outside Morocco. When this happens, we take reasonable steps to work with providers that handle personal information appropriately and securely.

13. Children’s Privacy

Our website and services are not intended for children to provide personal information without appropriate supervision or consent. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information improperly, please contact us so we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, website features, or legal obligations.

Any updates will be posted on this page with the revised effective date.

15. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your information, please contact us:

Casa Grows
Email: info@casagrows.com
Phone / WhatsApp: +212 701 567 179
Website: casagrows.com